Free Shipping on Orders Above $99
Last updated: November 4, 2025
Company Name: Shahnaz Brand
Website: www.shahnazbrand.com
Phone: +1 (408) 623 6946
Email: info@shahnazbrand.com
We occasionally offer Free Shipping within the USA during promotional periods. This offer may end at any time without prior notice.
Even during free shipping promotions, Shahnaz Brand pays shipping costs to carriers.
If an order is canceled after it has shipped or is returned, the actual shipping and handling costs incurred by us will be deducted from the refund.
Most orders within the continental United States (lower 48 states) are shipped via USPS or UPS Ground (estimated delivery: 3–5 business days).
We reserve the right to choose any reliable carrier such as USPS, UPS, FedEx, or DHL to ensure timely delivery.
Shipping times may vary based on product availability, holidays, weather conditions, or carrier delays.
Orders are typically processed within 1–2 business days.
If an item is out of stock or backordered, we may:
Ship a comparable substitute, or
Notify you via email/phone for your approval.
If you prefer no substitutes, please mention this clearly in your order notes or respond to our notification within 24 hours. If alternatives are rejected, we will refund the unavailable items
If a package is returned to us due to an incorrect address, refusal, or undeliverable location, the
Outgoing shipping cost, and return shipping charges, unless the error was ours.
Orders to Canada are primarily shipped via USPS, as this helps avoid high brokerage fees from carriers like UPS or FedEx.
Customs duties, taxes, or import fees charged by Canada Border Services Agency (CBSA) are the responsibility of the customer
For more details on importing goods, customers may refer to the Canada Border Services Agency (CBSA) website
Once your order ships, you will receive a tracking number via email.
Please allow 24 hours for tracking information to update in the carrier’s system.
For any shipping-related questions or concerns, please contact:
